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Artificial Intelligence (AI)

TCHGroup asks is the contact centre world Embracing the Evolution of AI or is it a red flag for the demise of service standards?

2 min read

The Impact of AI in the Contact Centre Industry

Mar 12, 2024 2:36:08 PM

In a world where customer service is paramount, the contact centre industry stands at the forefront of delivering exceptional experiences. As we...

BPO Contact Centre Artificial Intelligence (AI)
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