1 min read
Delivering Customer Service with a Human Touch
Technology doesn’t change human behaviour - it amplifies it. The printing press and social media didn’t create communication, they just made it...
1 min read
Technology doesn’t change human behaviour - it amplifies it. The printing press and social media didn’t create communication, they just made it...
2 min read
In a world where customer service is paramount, the contact centre industry stands at the forefront of delivering exceptional experiences. As we...
1 min read
The Consumer Helpline (TCH) is delighted to announce the latest member of our global family network - TCH South Africa.
3 min read
The Consumer Helpline is delighted to announce a new ownership structure following a Buy-in Management Buy-out (BIMBO) funded by SME Capital. This is...