News and Events 

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TCHGroup_Empowering_Utilities_Clients

1 min read

A Proactive Approach to Tackling Energy Sector Challenges

In today's dynamic energy landscape, staying ahead of industry challenges is crucial. Ever more being a topic of discussion in the news, the growing debt in the energy sector poses concerns for both households and the industry at large.

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The Consumer Helpline_SoCoffee_Partnership_Wales

2 min read

The Consumer Helpline partners with SO Coffee to support employee incentives whilst still being sustainable

The Consumer Helpline and SO Coffee, showcasing two Welsh companies coming together to make an impact with a difference.

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The Consumer Helpline Welcomes TCH South Africa

1 min read

The Consumer Helpline welcomes TCH South Africa into the TCH Group

The Consumer Helpline (TCH) is delighted to announce the latest member of our global family network - TCH South Africa.

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1 min read

The Consumer Helpline announce multi-year partnership with The Ospreys

We are proud to announce a new multi-year partnership with The Ospreys that will see TCH take up a place on the back of the Ospreys shirt ahead of...

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TCHGroup_Launches_OurWorld_Initative_With_CGI

1 min read

Launching our Sustainability Initiative, Our World.

TCH Group is proud to begin the journey of becoming a more sustainable business, working in collaboration with CGI to launch our initiative "Our...

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TheConsumerHelpline_FutureLeadersProgramme_ContactCentres

1 min read

What makes a successful leader?

What makes a successful leader? The team at The Consumer Helpline asks this question as we launch our Future Leaders Programme.

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TCH_Mentoring_Month

8 min read

The value of mentoring in a contact centre

January is National Mentoring Month. At The Consumer Helpline, we know that mentoring staff is essential to help them grow and develop their skills...

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The_Consumer_Helpline_Secures_SME_Capital_One_Of_A_Kind_BIMBO_Deal

3 min read

Funding secured: SME Capital makes first Welsh investment deal

The Consumer Helpline is delighted to announce a new ownership structure following a Buy-in Management Buy-out (BIMBO) funded by SME Capital. This is...

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The_Consumer_Helpine_5_Reasons_To_Work_In_A_Welsh_Contact_Centre

1 min read

5 Reasons to work in a contact centre in Wales

Working in a contact centre in Wales is an exciting and rewarding career opportunity. As the primary point of contact for The Consumer Helpline, the...

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