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TCH_Mentoring_Month

8 min read

The value of mentoring in a contact centre

January is National Mentoring Month. At The Consumer Helpline, we know that mentoring staff is essential to help them grow and develop their skills and confidence in order to reach their goals. We are lucky to have many great mentors within our...

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The_Consumer_Helpline_Secures_SME_Capital_One_Of_A_Kind_BIMBO_Deal

3 min read

Funding secured: SME Capital makes first Welsh investment deal

The Consumer Helpline is delighted to announce a new ownership structure following a Buy-in Management Buy-out (BIMBO) funded by SME Capital. This is...

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The_Consumer_Helpine_5_Reasons_To_Work_In_A_Welsh_Contact_Centre

1 min read

5 Reasons to work in a contact centre in Wales

Working in a contact centre in Wales is an exciting and rewarding career opportunity. As the primary point of contact for The Consumer Helpline, the...

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