Working in a contact centre in Wales is an exciting and rewarding career opportunity. As the primary point of contact for The Consumer Helpline, the contact centre staff provide our client's customers with helpful advice and support on issues related to the services they offer.
The team at The Consumer Helpline works hard to ensure that the customer experience is as positive as possible. This includes providing the right advice, resolving problems quickly and ensuring the customer feels heard.
Here are the top five reasons to work with us in a contact centre in Wales:
1) Variety of Work - Every day is different with new challenges and opportunities. You will be able to use your problem-solving skills on a wide variety of topics and the team atmosphere will give you the chance to learn from your colleagues.
2) Pay - Working for The Consumer Helpline means you'll be paid bi-monthly to help you budget.
3) Opportunities to Develop - Working in the contact centre provides the chance to develop your skills and grow professionally. The team provides the perfect place to practice the skills you have learnt, as well as the opportunity to learn new ones too.
4) Rewarding Environment - Helping customers with their issues is rewarding and satisfying. Knowing that you have the opportunity to make a difference in the lives of the people you support is an amazing feeling.
5) Career Progression - Working in the contact centre opens up the potential for career progression. With the right attitude and dedication, you can move up the ladder within the team and into different roles.
We believe that working in Wales is the perfect place to start a career. The benefits of working in the contact centre, and with us are clear. The potential for growth is huge. It’s the ideal opportunity to join a team that makes the customer experience their priority.
By joining the team, you will be part of something truly special- helping people while furthering your career and developing your own potential. So what are you waiting for? Find out about our opportunities now!
We look forward to hearing from you.
